Clinical expertise is no guarantee of business success . In fact, it may actively inhibit the business acumen of owners and employees in private health enterprises. New knowledge and skills are required to reconcile the duty of medical care and the obligations of running a business.
It's always about the people
Business and health outcomes are both determined by understanding the motivations and behaviours of the people involved.
This includes all those involved in the interaction - medical providers, patients and their families for health; and owners, employees, stakeholders and customers in business.
Online, self paced learning packages with downloadable workbooks and online video training.